Frequently Asked Questions

You've got questions, we've got answers

Please look through these frequently asked questions. If your question isn't here, feel free to contact us. We're happy to answer any questions you might have. We're always just a phone call away.

Why should I have my carpet cleaned? - There are many reasons to clean your carpet from improving the value of your home to getting rid of spots and stains. Check out this list of Top 10 Reasons.

How do you clean carpet? - Carpet manufacturers recommend hot water extraction as the best method for cleaning carpet. It involves pre-treating the carpet with a safe yet deep cleaning solution that breaks down and separates dirt and stains from the carpet fiber. Then, we extract the dirt along with the solution with a powerful hot water rinse and suction. Your carpet is left beautifully clean.

Can you remove pet stains? Yes, most pet stains are easily removed with our deep cleaning process. However, we cannot guarantee that all pet stains can be removed depending on the severity and duration of the stain.

How long does carpet take to dry? Most of the moisture content is removed before we leave. However, any remaining moisture takes just a short time to completely dry. It is perfectly safe to walk on your carpet while it is drying.

Do you offer stain protection? Yes, be sure to ask about our stain protection when you set up an appointment.

Is carpet cleaning safe for my children and pets? Absolutely. Our cleaning process is perfectly safe for children and pets. In fact, we recommend having your carpet cleaned at least once a year if you have children and pets.

How often should I have my carpet cleaned? To extend the life of your carpet and maintain the value of your home, we recommend having your carpet cleaned at least once a year.

When is the best time to clean my carpet? Any time really, but there are certain times it makes sense to have you carpet professionally cleaned. One is in the spring to get out the dirt, salt, and grime left over from winter. Another good time is in the late summer and early fall when kids go back to school. Another good time is the holiday season when many people are preparing to host parties. An additional time is just before you put your home up for sale. Of course, the most obvious time is whenever you notice that it needs it.

What should I do before you arrive? We recommend just a few things be done before we arrive. One, please vacuum the area. Two, please remove any breakables from the rooms you want cleaned. Three, relax and let us do our job.

Do you move furniture? Yes, we will gladly move any furniture you want in order to do the best job possible.

What is your service area? We serve the greater Dayton area including the cities or Beavercreek, Bellbrook, Cedarville, Centerville, Clifton, Dayton, Englewood, Enon, Fairborn, Huber Heights, Jamestown, Kettering, Miamisburg, Moraine, Oakwood, Riverside, Springboro, Springfield, Spring Valley, Vandalia, Waynesville, West Carrollton, Xenia, and Yellow Springs.